| Please advise the Name of the Hotel you have stayed at: |
|
| Guest Name |
|
| Email Address |
|
How did you find us? (Eg. on Google,Yahoo,Through a
friend,newspaper/magazine advertisement,etc) |
|
| Have you previously used our services? |
Yes
No |
|
|
|
| Please tell us about the purpose of your stay |
Business |
Leisure |
|
|
| How many times a year do you stay in a hotel in london |
1-3 |
4-6 |
7-10 |
10+ |
| |
| |
Excellent |
Good |
Fair |
Poor |
| Overall satisfaction with the quality of the accomodation |
|
|
|
|
Overall satisfaction with the
quality of services |
|
|
|
|
| Guest Services/Staff |
| |
Excellent |
Good |
Fair |
Poor |
| • Reservation Process |
|
|
|
|
| • Check In/Checkout |
|
|
|
|
| • Reception Staff Attitude |
|
|
|
|
| • Overall Staff Friendliness & helpfulness |
|
|
|
|
| • Comments (Maximum 250 word) |
|
| Hotel & Guest Room |
| |
Excellent |
Good |
Fair |
Poor |
| • Decor |
|
|
|
|
| • Cleanliness of guest room |
|
|
|
|
| • Overall Cleanliness of the Hotel |
|
|
|
|
| • Breakfast Quality |
|
|
|
|
| • Free broad band service |
|
|
|
|
| • Interactive TV service |
|
|
|
|
| • Room facilities |
|
|
|
|
| • Everything in working order |
|
|
|
|
| • Maintenance Issues |
|
|
|
|
• Comments (Maximum 250 word)
Is there any employee you would like
to acknowledge for their exceptional service” |
|
• Comments (Maximum 250 word)
Please advise us of your recommendations
which will help us improve the quality of our services |
|
| What features / facilities
did you like best about
the hotel? |
|
| • Your Birthday |
|
| • Would you like to send Ramee Group of Hotels, Resorts & Apartments link to a friend? |
|
| • Would you like to receive Free Stay Room Nights Offers. |
|
| |
|
