| Please advise the Name of the Hotel you have stayed at: |
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| Guest Name |
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| Email Address |
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How did you find us? (Eg. on Google,Yahoo,Through a
friend,newspaper/magazine advertisement,etc) |
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| Have you previously used our services? |
Yes
No |
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| Please tell us about the purpose of your stay |
Business |
Leisure |
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| How many times a year do you stay in a hotel in london |
1-3 |
4-6 |
7-10 |
10+ |
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Excellent |
Good |
Fair |
Poor |
| Overall satisfaction with the quality of the accomodation |
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Overall satisfaction with the
quality of services |
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| Guest Services/Staff |
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Excellent |
Good |
Fair |
Poor |
| • Reservation Process |
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| • Check In/Checkout |
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| • Reception Staff Attitude |
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| • Overall Staff Friendliness & helpfulness |
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| • Comments (Maximum 250 word) |
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| Hotel & Guest Room |
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Excellent |
Good |
Fair |
Poor |
| • Decor |
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| • Cleanliness of guest room |
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| • Overall Cleanliness of the Hotel |
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| • Breakfast Quality |
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| • Free broad band service |
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| • Interactive TV service |
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| • Room facilities |
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| • Everything in working order |
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| • Maintenance Issues |
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• Comments (Maximum 250 word)
Is there any employee you would like
to acknowledge for their exceptional service” |
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• Comments (Maximum 250 word)
Please advise us of your recommendations
which will help us improve the quality of our services |
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| What features / facilities
did you like best about
the hotel? |
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| • Your Birthday |
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| • Would you like to send Ramee Group of Hotels, Resorts & Apartments link to a friend? |
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| • Would you like to receive Free Stay Room Nights Offers. |
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